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What are my rights if my flight is cancelled or delayed?


When flights are delayed or cancelled, airlines have a duty to look after you.

That includes providing meals and accommodation, if necessary, and getting you to your destination. The airline should organise putting you on an alternative flight, at no extra cost.

Additional losses – such as unused accommodation – might require a claim to a credit card provider, if that was the payment option used.

After that, a claim may need to go to your travel insurance provider. But there is no standard definition of what is covered.

While 94% of policies cover travel abandonment as standard, only 30% include wider travel disruption as standard, according to analysts Defaqto.



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