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Tens of thousands of Spotify users around the world have reported they were unable to use the music streaming app.
Downdetector, which tracks platforms, showed more than 20,000 people reported Spotify was not functioning on Wednesday afternoon from 13:30 GMT.
Thousands more reported issues in the US and parts of Europe.
“We’re aware of some issues right now and are checking them out,” the firm wrote on social media.
Spotify says it has more than 675 million users worldwide.
Users reported they were still able to play music they had downloaded onto their device, however they were unable to view artists or use the search function on the app.
After trying to search for music, the app appears to time out and displays a message reading “something went wrong” with a refresh button.
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