Companies such as Cognizant, Wipro and NTT are using virtual meetings to interview and select candidates in an effort to carry out business as usual. However, onboarding of selected candidates is being postponed until April.
CEO of Cognizant, Brian Humphries in a note to employees earlier this month said: “All our candidate interviews are now virtual and when we onboard new hires, they also undergo the same process we use for visitors to our facilities.”
In a similar email to employees, IT services peer Wipro said “face-to face meetings with potential candidates must not be scheduled until further notice”, as the company takes to video-conferencing for hiring. Companies are also using this as an opportunity to use advanced applications within video-based platforms. N Murali, director – human resources & alliances at NTT India, said the company had ramped up video-based hiring in the past six months.
“I have already been looking at video-based (interviews), now more than ever,” he said.
“It also opens a wider pool of people, resources to consider when you can use video effectively. First is to screen better—there are software tools available today… you can have pre-filled questions in the platform and the software has the intelligence to analyse the responses and see if a match is found. It can also detect when a person is not being sincere. When you are looking at a large pool of candidates and you have not narrowed down, you can use these tools to do that more effectively,” he added.
Experts from staffing firms suggested that video-based recruitment will be the norm in the coming weeks.
“Earlier, this kind of hiring used to be only 10-15% but now in the last two weeks, we see that face to face hiring has almost gone down to nil with our clients,” said Sunil C, head – specialised staffing at TeamLease Digital.
Staffing firms are also asking IT companies to build e-onboarding facilities given the uncertainty of when candidates can join companies. “We have asked customers to come up with e-onboarding facilities. They have promised that they would come back to us after March 31st, at this point, we see on-boarding moving to first week of April,” said Sunil.