Google services including Gmail, YouTube and Docs back after global outage

By: Tech Desk | New Delhi |

Updated: December 14, 2020 7:10:29 pm

Google down, Gmail down, YouTube down, Google Docs downThe Google logo is displayed on an Apple Inc iPhone (Image source: Bloomberg)

Google’s services, including Gmail, YouTube, Google Docs, Google Meet, faced a global outage earlier today. Most the service are now back online. Users faced problems with all Google services, and were unable to access Gmail, YouTube and Google Docs during the global outage. Users also took to Twitter to complain about the issues.

Google’s Workspace Status Dashboard showed an outage for all services appear of the company. The company has not yet issued a statement on what can only be termed as the great Google blackout of 2020, though we have reached out to them for a comment.

According to the Google dashboard, the problem appears to have started at 5.25 pm for Gmail. It looks like the problems with Gmail are continuing, while other services are back. According to the dashboard page, “The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behaviour.” Rest of Google services appear to have been fully restored for users without any glitches, according to the dashboard.

Regarding the problem, the dashboard status had this to say, “We’re aware of a problem with Gmail affecting a majority of users. The affected users are unable to access Gmail.” All Google services faced an outage today, which was likely due to server issues, though the company has not confirmed this aspect. According to the dashboard, all services are back up and running for customers.

When Google’s services go down, billion of users are impacted. That’s because Gmail, YouTube have more than a billion users on a monthly basis. The issue was a worldwide problem and even users in India reported inability to access Google services. Some users reported seeing a 503 error when they tried to login to their Gmail account. Others saw a 500 error when they try to login.

When we tried opening YouTube, it said ‘Something went wrong’ and a picture of a monkey holding a wrench. Some people were also kicked out of their ongoing Google Meet sessions and others were unable to join scheduled calls. Google Meet is the video-conferencing tool from the company.

Check out some of the reactions on Twitter  

Users also noticed during the outage that they were able to access the landing pages of Google’s services in incognito mode. So far, no details have been revealed by the tech giant regarding the reason behind this massive outage.

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